Frequently Asked Questions

Yes, you can switch plans at any time. If you’re on the Free Plan and want to host a larger event, you can upgrade to the Pay-per-Event or Pro Plan. You can also downgrade or cancel at any time.

No, the Free Plan does not require any credit card information. You will only need to provide payment details if you upgrade to a paid plan.

If you exceed the 30-guest limit on the Free Plan, you’ll be prompted to upgrade to the Pay-Per-Event or Pro Plan before you can send additional invites.

No, the pricing for each plan is straightforward with no hidden fees. The Pay-Per-Event Plan is a one-time fee, and the Pro Plan is a recurring monthly subscription. By law, we do charge taxes which are governed by your local government.

With the Pay-Per-Event Plan, you pay $5.99 to host a single event with up to 1,500 guests. You can see the additional list of features that are available for Pay-Per-Event Plan above.

On the Free Plan, you can only host as many events as you like, but each event will have a maximum guestlist of 30 people.

No, the Pro Plan allows you to create and host an unlimited number of events with unlimited guests each month.

Yes, you can cancel your Pro Plan subscription at any time. Once canceled, you will still have access to the Pro features until the end of your current billing cycle.

Refunds are not available for events that have already been created and paid for under the Pay-Per-Event Plan.

You can upgrade to the Pro Plan directly from your account dashboard by clicking on your profile in the top right menu, and selecting ‘Plans’ or you can click the “Go Pro” button anywhere on our site - they are everywhere…including here → Go Pro

Yes, we have a 7-day free trail period, but at 1am on the 8th day, if you don’t cancel your plan, we will charge your credit card $19.99.

We accept all major credit and debit cards, as well as payments through secure online payment gateways like PayPal.

Yes, our platform is designed to accommodate both personal and business events, regardless of the plan you choose.

We currently offer the Pro Plan on a monthly basis, but stay tuned for future updates as we may introduce annual payment options with discounts.

No, currently we don’t offer customization on our event invitations, but we are working hard to offer this feature to all of our hosts in the near future.

If you downgrade from the Pro Plan, any active events with more than 30 guests will need to be either upgraded or ended. You will also lose access to unlimited events and guest invitations after the current billing period ends.

All guest RSVPs are tracked in real-time, and you can monitor responses directly through your guest tracking feature found on each event page.

Yes, you can add more guests to your event at any time, but you must stay within the guest limits of your selected plan.

Yes, we provide customer support for all plans. Pro Plan users have access to priority support, while Free and Pay-per-Event users can still reach us at support@heycomethru.com for assistance with their events.